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Read Full BioFlutter Entertainment has suffered a cyberattack that has compromised client data on its platforms Paddy Power and Betfair, the Dublin-based gambling operator has confirmed.
In emails sent to customers, Flutter said that it had informed Betfair and other platforms that the breach was limited to basic betting account details.
These include clients’ usernames, email addresses, and limited contact information, “including customers’ names and the first lines of their addresses and city.”
Hackers have also gained access to details of “some” recent activity on customer accounts, as well as device ID and IP addresses.
However, Flutter said that no customer passwords, ID documents, or “usable card or payment details” were affected.
Paddy Power, Betfair Data Breach: Customers Warned to ‘Be Wary’
The firm said: “We are not aware that any of your personal information involved in this incident has been misused. However, if certain types of your personal information were accessed, then there is a risk that criminals may use this information to conduct phishing against you or attempt to impersonate you.”
Flutter added that it was “not aware” that hackers had misused any personal information. However, it warned customers to remain vigilant.
The Racing Post quoted a Flutter spokesperson as saying: “We can confirm that our Paddy Power and Betfair businesses have suffered a data incident involving personal information for some of our customers.”
Flutter Launches Hack Probe
The gambling operator stated that it has discussed the matter with relevant regulators and authorities.
It has launched a full investigation into the breach with the support of external IT security experts.
The operator is looking to discover how the hackers were able to infiltrate its security network.
It also resolved to “better protect our networks and customers.” Flutter also claims to have resolved the unauthorized access issue.
Flutter said it was in the process of informing all affected customers that their data had been compromised.
The NYSE-listed operator has reportedly told both the Gambling Commission and the Information Commissioner’s Office about the security breach.
Hack Follows Cuts in Tech and Product Teams
Last month, Flutter announced 250 job cuts, predominantly in its Leeds, UK office.
The job losses are predominantly in the company’s technology and product teams as Flutter seeks to consolidate multiple brands.
“As part of a broader strategy to bring some of our brands onto a single tech platform – and against the backdrop of increasing cost and regulatory pressure – we have entered into consultation with a number of colleagues,” a company spokesperson told the Yorkshire Post.
